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Part of Your Team: Remy Training and Technical Support

There’s nothing more frustrating than not knowing how to fix an electrical problem when something goes awry. With Remy, though, you can rest easy. We offer free training and technical support to help you quickly address most starter motor and alternator problems so your trucks are back on the road as soon as possible.

Training

Remy offers classroom, web-based and live webinar training programs—free of charge—to ensure your team has the most current and accurate information relevant to accurately diagnosing charging and cranking circuits, allowing you to fix them right—the first time.
 
In the past year, our field support team has conducted more than 800 training sessions. Our courses range from beginner to more advanced topics. Some of our most popular courses include:
  • Electrical Essentials and Battery Diagnosis
  • Critical Steps for Diagnosing the Charging and Starting Circuit
  • Advanced Computer Controlled Charging Systems Diagnosis and Operations
  • Heavy Duty Diagnostics Troubleshooting
     
Because every member of your team should be trained, to some degree, on product features and common maintenance issues, we offer programs for the professional installer, the outside salesperson and counterperson.
 
Remy’s field support team also participates in 2,000-plus customer training events each year, such as tech competitions, garage training, open houses and customer appreciation days.

phone-number_techsupportPhone Technical Support

If you have a question and need an answer immediately, call one of our ASE-certified technicians. This team provides assistance with part number applications and electrical troubleshooting for all vehicle applications.

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