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Warranty Engineer

bw_wordkay_placeIrapuato - Mexico

bw_wordkay_timeJul 28, 2020

bw_wordkay_optionFull time


Responsible for defining, implementing and monitoring quality management systems applicable to production lines to ensure compliance with requirements and product specifications agreed with customers.

  • It establishes the control plans, reaction plans, technical specifications and critical quality characteristics that must be followed by the production area in the manufacture of the products.
  • Leads the multifunctional team to ensure the correct implementation of the quality system, as well as the compliance with production line metrics.
  • Executes machine and process validations through statistical analysis, validation runs and preliminary production runs, to make decisions regarding supplier changes, materials, engineering changes, etc.
  • Develops and evaluates manufacturing methods It performs evaluations and audits with support from the different areas of the organization, validating the characteristics related to the quality of the product and decides on the release of the product for shipment to the customer.
  • It is responsible for determining needs and developing training, evaluation and performance plans for the personnel in charge.
  • He participates in the elaboration of documentation for new projects and engineering changes through advanced quality planning (APQP) of what is pertinent to the quality area. It also leads the process of production parts approval (PPAP).
  • It attends to the specific requirements of the customer and ensures customer satisfaction through the use of the business plan, among them attending to product non-conformities, customer complaints and guarantees, verifying compliance and adherence to customer/business plan indicators.

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