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Senior AR Analyst

Krakow - Poland

Oct 13, 2021

Full time


Main responsibilities:

  • Perform all aspects of collections regarding EMEA Customers Portfolio (resolving customer financial queries, managing overdue payments through Collections Workflow, receive and resolve discrepancies, prepare and dispatch dunning letters, matching payments received)
  • Prepare required reports on time (past due, forecast, etc.)
  • Escalate and follow up on issues through Collections Workflow
  • Ensure Key Metric’s are met and service is delivered
  • Provide required information and documentation for internal and external audit
  • Identify opportunities for continuous process improvement


  • Experience in handling Accounts Receivable activities for at least 3 years, preferably in SSC/BPO company
  • Understanding and knowledge of end-to-end AR process
  • Understanding and knowledge of cash application process
  • Very good command of English language
  • Knowledge of German language would be an asset
  • Strong working knowledge of MS Office (in particular Excel)
  • Practical knowledge of SAP
  • Analytical skills, focused on details
  • Proactive individual with intercultural competence

We offer:

  • Private Medicover medical care for the employee and his family
  • Co-financing for the sport card Multisport
  • Possibility to join the PZU insurance
  • Flexible working hours
  • Competitive salary, adequate to skills and experience
  • Co-financing for holidays, Christmas gifts for employees’ children
  • Opportunity to professional growth and personal development in an international environment
  • Ability to implement own ideas and solutions
  • Possibility to develop and participation in trainings
  • Possibility to finance further education (Master’s, postgraduate)
  • Interesting career in a leading, world-recognized company in the GBS structure


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