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Operational Support Engineer - PHINIA Inc.

Gillingham - United Kingdom

May 25, 2023

Full time



Operational Support Engineer


Gillingham, Kent

Position Overview

To support operations in ensuring that all methods of manufacture adhere to all aspects of Safety, Quality, Volume and Cost

Roles & Responsibilities

  • Not product specific, to work on process and product quality improvements / process issues across the site, as directed
  • Ensure that the work environment meets the requirements for environmental, ergonomic and health & safety considerations • Lineside ‘hands on’ technical support to the working group, supporting the operator on the process to resolve problems
  • Be responsible for ensuring that all equipment used in manufacturing or assembly processes is functioning and achieves required safety, quality and volume requirements
  • Support the hourly needs of the operation by monitoring and responding to process output signals such as OA performance, Traffic light charts,OE, FTQ data etc. • Be responsible for ensuring that all gauging equipment used in manufacturing or assembly processes is functioning, working within specification and calibrated • Maintain process to ensure adherence to accepted quality standards and to the sites quality system requirements
  • To ensure control of departmental key characteristics (M,C,L, QCI)
  • To generate, process and employ the use of data in problem resolution
  • To provide structured problem solving activity and liaise with internal and/or external individuals on problem resolution
  • Carry out FMEA / RFMEA process documentation and implement improvements
  • To create operational standard work and line balance, understanding process constraints, and areas for improvement • Deliver robust projects and process improvements from concept through to completion – to include mc operation, set up and validation
  • Identify and deliver cost savings opportunities, whilst maintaining product quality and volume

Job Authorities

  • Ability to modify and update Technical documents, where appropriate



  • Understanding of EH&S requirements, and methods of assessment ▪Capable of assessing risks
  • A structured, organised approach to working
  • Analytical and data literate, demonstrate the use of data to solve problems
  • Proficient in the use of MS word, Excel, PowerPoint, Access, project etc.
  • Understanding of Engineering drawings and Geometric tolerancing
  • Knowledge of Key characteristics (MC&L)
  • Design capability using CAD / Solidworks
  • Understanding of process and gauge capability, and required controls (MSA)
  • Have the ability to get teams engaged in the improvement of the process
  • Operational support Engineer Job Description
  • Ability to develop and present technical presentations to management and others
  • Strong project management skills ‘with meet the objectives and milestones’ mentality
  • Understanding of PFMEA and risk analysis
  • Appreciation of SPC controls
  • Understanding of process capability and control (cpk,ppk)


  • Usage of AS400 system to implement routings, tools etc


  •  Comply with Health and Safety regulations such as PPE, showing responsibility of personal safety and that of others
  • • Flexible and adaptable approach
  • • Innovative thinker
  • • Customer focused
  • • Excellent communication and interpersonal skills
  • • Good organisational skills, including attention to detail
  • • Self-motivated and have a strong and flexible attitude towards work
  • • Ability to multi task, work under pressure and to deadlines when required
  • • The ability to prioritise and organise own workload
  • • Treat work colleagues with respect (Equality and Diver

Experience & Qualifications


  • (Mechanical) Engineering Degree or ‘time served’ or relevant industry experience in a broad spectrum of activities.
  • Hands on experience of CNC machining processes in a manufacturing environment – grinding, turning, milling etc.


  • Trained in Shainin / Six Sigma
  • Knowledge of problem analysis techniques such as 5 why, 8D, ishikawa • Experience of working on projects / improvements from concept through to completion – to include mc operation, set up and valid


  • 27 days holiday + bank holidays
  • Long service holiday (if applicable)
  • Working hours are 37 each week
  • Pension Scheme
  • Dental plan
  • Onsite parking
  • Staff discount with selected retails + wellbeing platforms
  • Discounted gym membership at Roko
  • On Site Gym (£10 per Month)
  • Subsidised canteen
  • Friendly working environment
  • Relocation package of up to £6,000 (Subject to Criteria)

About us

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture

We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. 

Career Opportunities

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!

PHINIA: Combustion-Technology Leader

BorgWarner’s Fuel Systems and Aftermarket business (“PHINIA”) is intended to separate from BorgWarner in late 2023

PHINIA will be a product leader in fuel systems and aftermarket distribution with balanced and synergistic exposure among Commercial Vehicle (CV), Light Vehicle (LV) and Aftermarket end markets, with embedded relationships with global OEMs and a focus on the global vehicle parc.

As well as being an industry leader in combustion technologies and chassis systems PHINIA will also be driving the transition to green fuels and hydrogen combustion by developing effective solutions to decarbonize the future of transportation.

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