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Senior IT Specialist/BRM

bw_wordkay_placeShanghai - China

bw_wordkay_timeApr 30, 2020

bw_wordkay_optionFull time


This position encompasses both management and technical aspects of IT support which will require a broad skillset. Experience in Automotive company operations, logistics applications as well as technical skills to provide directed support of SAP logistics modules is desired. The main focus is support to Dalian local plant SAP logistics as well as other BW China locations as required. This person will be the local IT business relationship manager (BRM), the single point of contact for the one plant for all IT related needs.
Desire to learn new technologies, demonstrates advanced competency for trouble shooting and problem solving, together with advanced customer and vendor / partner interface skills. Works independently, leading small to medium projects and leading or participating in department and / or group technology planning. Provides input to the development of key support processes. Focus of knowledge and operations encompasses the site and extends to the group level. Training on key BorgWarner information technologies to be provided, ongoing support from global IT organization where ever needed.

  • Applications:
  • Business requirements gathering and analysis of business issues; leveraging global IT organization and China IT shared service to address these needs.
  • SAP Implementation and ongoing support
  • Responsible for developing functional and technical specifications, where applicable
  • Responsible for SAP system configuration as required in logistics area in SAP development environment after the change request got approved.
  • Keeps customers informed of progress to quickly and efficiently to bring user issues to resolution
  • Daily SAP support
  • Provide second level SAP logistics application support to Dalian and other China plants as needed
  • Work closely with business owners to deeply analyze and evaluate business requirements, provide consulting, improvement and optimization proposals.
  • Responsible for Key user collaboration and development such as regular meeting, training, etc.,
  • Management
  • As Business relationship manager for Dalian plant, responsible for all IT related service to plant, coordinate all necessary internal and external IT resource to support plant business
  • Coordinate China IT infrastructure team to provide desktop/client services, applications installation, trouble shooting, WAN and LAN maintenance.
  • Plan plant IT budget and monitor IT spending to make sure IT costing effectively and meet plant and business unit IT target
  • Manage local IT helpdesk to delivery service and meet IT KPI.
  • Drive IT Steering committee meeting by quarterly


  • This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires.  This individual will work in manners that stress the importance of preventing accidents and illnesses.  He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers.  In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.

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