Terms of Use for the Online Partner Portal

These terms of use apply to the use of the online partner portal (https://www.borgwarner.com/partner-portal). The online partner portal is an additional means of communicating with you as a BorgWarner customer. The portal provides you with round-the-clock access to exclusive content (product information, documents, and advertising materials) and direct access to our technical experts. You will find everything you need in one place so that your collaboration with BorgWarner is even faster and more convenient.

Please read the following terms of use carefully. By using the online services and by checking the box during the activation process, you accept these terms of use. You will receive an email from BorgWarner asking you to confirm activation, and you agree to do your utmost to protect your login details (user name and password) from unauthorized access.

If you do not accept these terms of use and you do not check the box, your account will not be activated and your data will be deleted. Unfortunately, we will then not be able to provide you with the services associated with the use of the platform.

By using this platform, you declare that: (1) The information you provide during the activation process is correct, up-to-date, and complete, and corresponds to the information currently available at the time of activation. (2) If you suspect that an unauthorized third party has gained access, you will inform the owner of the website without delay. (3) You bear responsibility for all activities that are carried out and completed using your login details. (4) If you are using the website on behalf of a third party (organization, wholesaler, distributor, workshop, legal entities), you have been authorized by the respective ordering party to use the services and accept the terms of use.

Please note: BorgWarner employees will not ask you to disclose your password.


How we use your personal data

Using the platform is voluntary and is not a prerequisite for conducting business with BorgWarner.

We will collect the following personal data from you:

  • First name, surname
  • Job title
  • Email address
  • Company name
  • Postal address
  • Telephone number and fax number
  • Content of communication

These data are required to perform the services offered on the platform for you. These include:

  • Providing customer-specific product information
  • Providing digital advertising materials
  • Responding to individual technical questions
  • Loan out product cutaways

If required, your address data will be transferred to external service providers for the purpose of shipping (for example, DHL).

More information about data privacy compliance by BorgWarner

Owner of the website and its content

The borgwarner.com website is the property of BorgWarner Inc., USA. Unless otherwise stated, the content, graphics, texts, files, and software are the property of BorgWarner or the respective originators. All elements of the website are protected by copyright law, registered trademarks, and other laws related to the protection of intellectual property rights.

More information about the website owner

Using the online partner portal

This online platform and its content are intended for customers of BorgWarner. You may use the platform or its content only for those purposes that are related to your business relationship with BorgWarner.

By using the platform and its content, you explicitly assure BorgWarner Inc. and its affiliated BorgWarner entities (see https://www.borgwarner.com/locations) (together “BorgWarner”) that you will comply with all applicable legislation and provisions, in particular those related to the Internet, data, emails, data protection, and data transmission.

Links and external sources

Links to other websites are for information purposes only and do not necessarily reflect our views. Within legal limits and to the extent legally permitted, we are not liable for external websites, and in particular, we do not assume any responsibility for their content, functionality, accuracy, or legality.

Uploading and using provided materials

The online services include a ticket system for answering individual technical questions (“Technical Support Ticket“). When submitting a question, you can attach individual descriptions of the problem and images.

By uploading images, you declare that you are authorized to transfer the images to BorgWarner for the purpose of answering the technical question.

In addition, you agree that BorgWarner can publish the content of relevant questions (including images) in the FAQ on the platform in an anonymized form (i.e. in a form that does not identify yourself) and that such content can be accessed by other BorgWarner suppliers with the same type of account for the online partner portal.

Copyright infringement

If you think that this website or any of its content infringes copyright law, please contact the following department:

Chief Compliance Officer
BorgWarner Inc.
3850 Hamlin Road, Auburn Hills 
MI 48326 USA 
Phone: +1 248 754-0656 
Fax: +1 248 462-7875 
Email: [email protected]

If there are reasonable grounds to suspect that participants or users of the website have infringed applicable law or the terms of use, BorgWarner reserves the right to immediately exclude these participants or users from using the online partner portal and to delete their access data.

Terminating the services

You can terminate your participation in the online partner portal at any time by clicking the “Delete Account” button on the “My Profile” page (https://www.borgwarner.com/signedin/user-settings). You will receive confirmation of the termination of participation and deletion of your data. Terminating your participation has no effect on your existing business relationship with BorgWarner.

Disclaimer of liability

We assume no liability for indirect or direct damages that arise from using this website, relying on the information it contains, or downloading data and/or programs. This also applies to any virus attacks that may occur. We provide no guarantee that the information is suitable for use in other locations or that the information complies with the legislation of these locations.

The owner of the website undertakes appropriate efforts to ensure that the content is accurate, correct, up-to-date, and reliable, but does not give any assurances nor provide any guarantee that this is the case.

Changes to the terms of use

BorgWarner reserves the right to update individual provisions of the terms of use for the website, including any associated regulations or guidelines, at any time and at its own discretion. All changes become valid as soon as they are published on the website. Should this occur, we will inform you about the changes via the portal.

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