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IT Manager/ Business Relationship Manager

Arden - North Carolina - USA

Feb 12, 2024

Full time

R2023-7424


Location: Arden, NC   

Flexible work arrangements provide employees the opportunity to better balance the demands of work and home life. BorgWarner recognizes that employees work best in different ways by providing variations of flexible work. This position allows for the following:

  • Flexible Work Hours: An employee works a schedule with flexible starting and ending times. Management may require core hours to be worked.

About us

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture

We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

Career Opportunities

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!  

Pay & Benefits

All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:

  • Day 1 Medical Coverage with potential of no monthly premium
  • Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
  • Dental, Vision, Life, AD&D, and Disability Coverage
  • Tuition Reimbursement Program after 18 months
  • Retirement Savings Plan (401k) with a matching program
  • Company paid holidays and vacation starting Day 1

Job purpose

The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.

This position is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (prefer Automotive) process is needed.

Key responsibilities

  • Advise business on how to maximize their investment in IT and identify opportunities for leverage of IT
  • Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs.
  • Stand accountable to the business for overall IT delivery (fulfils the task by coordinating other efforts),
  • Pre-project business solution design, project estimates for cost-benefit analysis
  • Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.
  • Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations
  • Communicate and negotiate with business leaders or business process owners on deliverables
  • Direct projects towards desired technology strategies and standards
  • Report back to business and IT on the status of projects and IT performance (score card)
  • Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
  • Perform other duties as needed.

What we’re looking for

  • Bachelor’s degree in Computer Science, Information Systems, or related technical degree
  • Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP
  • Experience in the digital manufacturing is a plus (IoT, I4.0, RPA)
  • Strong inter-personal and communication skills, including trainings and presentations
  • Experience in systems analysis and problem solving
  • Proficient English, both written and oral
  • IT projects management (Scrum, Agile) experience is a plus
  • Strong customer management skills and ability to understand and translate and define complex business requirements
  • Attention to detail and ability to quickly learn new technologies and tools
  • Ability of establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
  • Ability to work directly with middle to senior management as well as employees at all levels throughout the organization
  • Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities

What we believe

  • Inclusion: Respecting Individuals
  • Integrity: Honoring truth
  • Excellence: Focusing on results
  • Responsibility: Our commitment
  • Collaboration: Building trust

Safety

This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.

Equal Employment Opportunity

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

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BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

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